Studio Vocum
Zwanenburgwal 230
1011 JH Amsterdam
The Netherlands
Chamber of Commerce number: 90627431
RSIN: 865383509
VAT identification number: NL865383509B01
Email: hello@studiovocum.com
1. Data Controller
Studio Vocum is responsible for the processing of personal data collected through this website.
Studio Vocum
Zwanenburgwal 230
1011 JH Amsterdam
The Netherlands
Chamber of Commerce number: 90627431
RSIN: 865383509
VAT identification number: NL865383509B01
EORI number: NL865383509
Email: hello@studiovocum.com
2. Personal Data We Collect
Depending on how you use our website or communicate with us, we may collect:
your first and last name;
your email address;
your telephone number, if provided;
your billing, delivery or business address;
information included in messages or enquiries;
newsletter subscription information;
information relating to quotations, orders and payments;
technical information such as IP address, browser type, device information and website activity.
We only collect personal data that is necessary for the purposes described in this Privacy Policy.
3. Contact Form and Enquiries
When you submit the contact form, we collect your name, email address and the contents of your message.
We use this information to:
respond to your enquiry;
provide product or technical information;
arrange a consultation or listening session;
prepare a quotation;
take steps before entering into an agreement.
The legal basis for this processing is our legitimate interest in responding to enquiries and, where applicable, taking steps at your request before entering into a contract.
Contact-form submissions and related correspondence are normally retained for a maximum of two years after the final communication, unless the information becomes part of an order, agreement or legal obligation.
4. Newsletter
When you subscribe to the Studio Vocum newsletter, we process your email address and information relating to your subscription and confirmation.
We use this information to send news about Studio Vocum, exhibitions, products, collaborations and other relevant developments.
Newsletter communication is based on your consent. You may withdraw your consent at any time by using the unsubscribe link included in every newsletter or by contacting us at hello@studiovocum.com.
Your email address remains on our mailing list until you unsubscribe or request its removal.
5. Quotations, Orders and Customers
If you request a quotation or place an order, we may process information including:
your name and contact details;
company and VAT information;
billing and delivery addresses;
product choices and customisation requests;
correspondence concerning the order;
payment and invoice information;
delivery and installation information.
We process this information to prepare and fulfil quotations and agreements, produce and deliver products, provide customer service, administer warranties and comply with legal and tax obligations.
Order, invoice and accounting information may be retained for at least seven years in accordance with Dutch administrative and tax-retention requirements.
6. Website Hosting and Squarespace
This website is hosted by Squarespace. Squarespace may process technical and usage information required to operate, secure and analyse the website.
Squarespace may also process information submitted through:
contact forms;
newsletter subscription forms;
website analytics;
security and fraud-prevention tools;
cookies and similar technologies.
Studio Vocum uses Squarespace as a service provider for the operation and administration of this website.
7. Google reCAPTCHA
Our forms use Google reCAPTCHA to protect the website against spam, automated submissions and misuse.
When you use a form, Google may process technical information such as your IP address, browser information and interactions with the website. This processing is subject to Google’s applicable privacy terms.
8. Cookies and Website Analytics
This website uses essential cookies that are necessary for the website to function correctly.
It may also use analytics or other non-essential cookies to understand how visitors use the website and to improve its performance and content.
Where required, non-essential cookies are used only after you have given your consent through the cookie banner. You can accept, decline or manage your cookie preferences through the options provided on the website.
You can withdraw or change your cookie consent at any time.
9. Service Providers
We may use trusted service providers to operate our business and website, including:
Squarespace for website hosting, forms, mailing lists and analytics;
Google for reCAPTCHA and related security services;
one.com for domain and email services;
accountants, advisers and administrative service providers;
transport, delivery and installation partners where necessary for an order.
These parties may process personal data only where necessary to provide their services or fulfil an agreement.
Studio Vocum does not sell personal data to third parties.
10. International Data Transfers
Some of our service providers operate internationally and may process or store data outside the European Economic Area.
Where required, appropriate legal safeguards are used to protect personal data transferred internationally, in accordance with applicable data-protection law.
11. Retention of Personal Data
We retain personal data only for as long as necessary for the purpose for which it was collected, unless a longer period is required by law.
In general:
contact enquiries are retained for up to two years after the final communication;
newsletter information is retained until you unsubscribe;
quotations that do not result in an order are normally retained for up to two years;
customer, invoice and accounting information is generally retained for at least seven years;
information may be retained longer where necessary to establish, exercise or defend a legal claim.
12. Your Rights
Under applicable data-protection law, you may have the right to:
request access to your personal data;
request correction of inaccurate or incomplete data;
request deletion of your personal data;
request restriction of processing;
object to certain processing;
withdraw consent at any time;
request the transfer of your data where applicable;
lodge a complaint with a data-protection authority.
To exercise any of these rights, contact:
hello@studiovocum.com
We may ask you to provide sufficient information to confirm your identity before processing a request.
13. Complaints
If you have a complaint about how Studio Vocum processes your personal data, please contact us first so that we can try to resolve the matter.
You also have the right to submit a complaint to the Dutch supervisory authority:
Autoriteit Persoonsgegevens
14. Security
Studio Vocum takes reasonable organisational and technical measures to protect personal data against loss, unauthorised access, disclosure, alteration or misuse.
However, no internet transmission or digital storage system can be guaranteed to be completely secure.
15. External Links
Our website may contain links to third-party websites or social-media platforms.
Studio Vocum is not responsible for the privacy practices or content of external websites. We recommend reviewing the privacy policies of those services before providing personal data.
16. Changes to This Privacy Policy
Studio Vocum may update this Privacy Policy when the website, our services or applicable requirements change.
The most recent version will always be available on this page. The date of the latest update appears at the top.
17. Contact
For questions about this Privacy Policy or the processing of your personal data, contact:
Studio Vocum
Zwanenburgwal 230
1011 JH Amsterdam
The Netherlands
Email: hello@studiovocum.com